In what follows, I attempt to explore and expand on the role of a coach using 10 examples of coaching competencies, i.e. skills, attitude and attributes with a concise rationale for each.
A coach is a facilitator empowering the client to achieve personal and or professional goals, with the ability to be fluid and present in the moment (in mind body and spirit). Coaching, thus creates a synergy between a coach and the client. This synergy acts as a catalyst propelling a powerful interaction that is creative and thought provoking with potential for desired change.
As a consequence coaching allows for
- Deeper learning and understanding, gaining insights and ideas
- Improves performance
- Enhances quality of life
- Helps with discovering and developing potential
- Effective coaching entails a repertoire of skills, attitudes, and attributes sophisticatedly interlaced.
Skills: building rapport, efficient and effective communication, global listening, effective questioning, provide feedback, paraphrase- reflection, self-management, intuitively attuned, management of the client’s state and humor to name a few.
Attitude: confidentiality, trust, honesty, transparency, non-judgemental, non-directive, motivating, faith in the client’s ability to know all the answers that they need, faith in the coaching process.
Attributes: impartial, objective, supportive, genuine care for the well-being of the client
10 coaching competencies:
1. Rapport: being in rhythm with the client, responding to the clients spoken and unspoken behavior, eventually leading to trust.
2. Questioning: formulated to invoke insight, commitment, action, and challenge raise the client’s awareness. Questions are How, What, When
3. Global Listening: to clarify, summarize, paraphrase & mirroring technique
4. Providing feedback: useful mechanism for clarification; raising client’s awareness, Summarising is provided in the following ways
- Reverberation: repeating what the client has said word for word
- Summarizing: a short description of what the client has mentioned
- Paraphrasing: Eg: So you are saying ‘’........’’ giving opportunity, responsibility to the client to agree to or refine what they are saying.
- Evidence-based feedback: drawing out their strengths from what they have said
5. Non-judgemental: creating a space of being and having unconditional regard for the client and making them feel prized and understood, the client is able to make wonders happen.
6. Non-directive: the client is the expert in their own world and the responsibility of the agenda and its consequences lies with the client. The coach is merely the facilitator empowering the client to achieve their goals.
7. Raising awareness: helps the client discover for themselves new thoughts, beliefs and perceptions that strengthen their ability to take action and achieve their goals.
8. Confidentiality: not to disclose facts and details the client shares with any other person except in circumstances that the client may harm themselves or another.
9. Faith in the client’s ability that they are resourceful and have the answers they need within themselves and can achieve the goals they set themselves.
10. Belief in the coaching process as a place of power to help navigate the change the client wishes for them.
What do you consider is your role as a coach?