How micro-coaching works
Or "What if we do coaching via chat?"
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Benefits
Organization
Individual
Goal setting
Reflection
Structure
Alignment
Qualitative data
Support
Commitment
Knowledge sharing
Features
Reporting about insights and qualitative data acquired via coaching
Only 30 mins per week via chat in Teams or Slack
One-click integration, using your own Teams or Slack workspace
Insights that managers are blind to
We can collect data on:
  • Results of the change program
  • Leadership and team dynamics
  • Practices and habits (agility, communication, productivity)
  • Resources (time, support, energy)
  • Skill gaps
  • Blind spots, challenges
Why to collect data through coaching?
  • Trust developed with the coachee
  • Implications gathered through coaching
  • No internal politics with an external person
  • Frequency of only 1-2 extra questions/week

Note: These numbers are made up and serve solely as an example
Chatbot elements
Human-led
  • 1-on-1 with a certified coach
  • 30 minute sessions
  • Via Teams/Slack
Hybrid
  • 1 human session, 3 chatbot sessions per month
  • Requires tailor-made content
  • Usual program: 3 months
Chatbot
  • Automated 5-15 minute reflection exercises
  • Requires tailor-made content
  • Usual program: 3 months
      What a coaching conversation might look like
      Sounds great, is there anything you can do now to ensure this will happen?
      Actually, I could mark a reminder in my calendar, thanks!
      Hi Anna! What is the goal you've set for yourself after attending the training?
      Hi Lauri! I want to become a good listener and get better at recognizing my teammates' needs.
      Great! Let's make this ideal a bit more tangible, shall we? How could you make this goal Specific/Measurable/
      Attainable/Realistic/Timely?
      Okay! Before next Friday, I will practice active listening in 3 client meetings and report my insights here.
      Also, we are actually going bowling with a couple of teammates on the weekend, maybe I could initiate a discussion with them using some Nonviolent Communication principles?
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      FAQ
      How can we help?